Shipping Policy

Thank you for shopping with us! We strive to deliver your order as quickly and efficiently as possible. Please read our shipping policy below for important information about shipping times, fees, and international orders.

1. Processing Time

• All orders are processed within 1-3  business days from the time the order is placed, excluding weekends and holidays.

• You will receive a confirmation email once your order has been processed and shipped.

• During high-demand seasons or sales events, processing times may be longer. We will notify you of any delays.

2. Shipping Methods and Delivery Time

We offer a variety of shipping options depending on your location and order:

• Standard Shipping: 7-10 days

• Note: Delivery times are estimates and can vary depending on your location, the courier, and other factors such as weather or holidays. We do not guarantee exact delivery dates.

3. Shipping Fees

Shipping fees are calculated based on your order size, shipping method, and delivery address. The shipping fee will be displayed during checkout before you complete your purchase.

• Free Shipping: We offer free standard shipping on orders over $100 within the United States of America.

• Standard shipping: $9.99 which applies to all orders under $100 unless a coupon authorizes to do so.

4. International Shipping

We currently do not offer international shipping.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email to track your package. You can use this tracking number to monitor the status of your shipment. Please allow up to 24 hours for tracking information to update.

6. Missing or Lost Packages

We are not responsible for any lost or stolen packages once they have been delivered to the provided shipping address. If your package is marked as delivered but you did not receive it, please contact the courier service directly to file a claim. If you need assistance, please reach out to our customer service team.

7. Address Accuracy

Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or issues arising from incorrect or incomplete address information. If you need to make changes to your address after placing your order, please contact us as soon as possible, and we will try to accommodate the change before shipment.

8. Order Issues

If you experience any issues with your order, such as incorrect items, damaged products, or delays, please contact our customer service team immediately. We will do our best to resolve any problems and ensure you are satisfied with your shopping experience.

• Customer Service Contact: admin@adversityaestheticsltd.com

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